Privacy Policy

Last updated: 01 Jun 2026

This Privacy Policy explains how Your Business collects, uses, stores, and protects customer information when using our warranty, repair tracking, invoice, and related services.

1. Information We Collect

We may collect information such as customer name, phone number, device model, IMEI or serial number, repair details, invoice details, warranty period, uploaded images, documents, and communication records related to repair or warranty service.

2. How We Use Your Information

We use the information to manage repair records, issue invoices, track warranty status, update customers about repair progress, verify warranty claims, and provide customer support.

3. Data Storage and Security

We take reasonable steps to protect your information from unauthorized access, misuse, loss, or disclosure. Access to the system is limited to authorized users only.

4. Sharing of Information

We do not sell your personal information. Information may only be shared when required for service delivery, legal compliance, payment processing, system support, or where required by law.

5. Customer Warranty Lookup

Customers may use the warranty lookup page to check repair or warranty status. To protect privacy, only relevant repair and warranty information will be displayed.

6. Data Retention

Repair, invoice, and warranty records may be retained for business, warranty, accounting, legal, and customer service purposes.

7. Contact Us

If you have any questions about this Privacy Policy, you may contact us using the details below: